Ordering by Web Site:
Ordering a gift for a special occasion is easy. Choose the category that best fits the occasion, such as weddings, anniversaries, birthdays, corporate gifts, etc., and see what type of products are available. For example, click on “Birthday” and you will see a variety of products that can be personalized with Birthday Greetings. Please note that all wine bottles are keepsake bottles deep engraved on non-alcoholic wine.
To place your order, simply choose your product, choose your artwork (or send us your custom artwork), personalize your text and then click to submit.
As a convenience to our customers we accept most major credit cards, please note that orders over $2500.00 must be paid for by check, once the check clears we will process your order.
Ordering by Mail:
You can download and print a copy of an order form by clicking on Order Form. Fill out the order form. Add up the cost of your purchases making sure to add in shipping and handling charges. Mail the order form with a credit card information to
305 Ryder Lane Suite 1307-1313, Casselberry, FL 32707
If you have custom artwork, such as a company logo, please email us a black and white version of the artwork in an EPS or AI file. Be sure to include a color version of the artwork if you would like us to match colors.
Your order is very important to us. We will begin work on your personalized gift as soon as we have a complete order. Please indicate clearly if the item(s) is (are) for a specific date.
Returns and Exchanges
When ordering, please clearly indicate the exact spelling and dates for all engraving and approve the proof we email before engraving. We proof our work very carefully and engrave what you have approved. However if an error is made on our part or if an item arrives damaged, please contact us within 14 days of receipt so we can take care of the issue promptly, each case is handled on an individual basis, we do not provide return shipping labels or pay for return shipping.
Orders for blank giftware can be returned within the 14 day time period with prior approval. Blank items must be in pristine condition, only then will we credit your account the cost of the gift item minus a 20% restocking fee. Shipping fees are not refunded. Cancellation of orders, there is a 20% cancellation fee for orders cancelled after a proof has been sent.
Prices Quotes are valid for 30 days. General prices are subject to change without notice.
Special Requests are our specialty, so be sure to ask!
Most shipping in the USA is done through UPS, Adult signature is required.
Upon request Overnight and Rush shipments are available additional charges may apply.
Normal Shipping: 2 - 3 Weeks
Express Shipping: 7 - 9 Business Days
Expedited Shipping: Overnight and 2 Day Shipping is available, contact us directly to coordinate
Pick up from our Location
(please check box under shipping address on next page)
Shipping under your UPS or Fedex is available, indicate your account number on the shipping screen
Please contact us with any questions:
ANE Designs, 305 Ryder Lane, Suite 1307, Casselberry FL 32707
Tel: 407 331 3070, Fax 1-866-422-4074